Technical Support Agents

 Confidental-Cairo



Duties

• Answer courteously inbound calls.
• Respond to customer inquiries.
• Ensure feedback from the customer to further improve the customer services.
• Manage and update customer databases with the status of each customer.
• Build customer loyalty by follow-up of customer calls.
• Rotational shift (7 hours + 1 hour break)

Benefits:

• Salary : 1,750
• Transportation
• Free mobile line
• 2 days off (no midnight shifts)

Work location: 6th of October city


Qualifications

• High problem solving & communication skills
• Able to work under pressure
• Good English
• Military service exempted or postpone
• Graduate Males only
• Maximum age 28
• Basic Technical background



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